SAP CX
SAP CX is a comprehensive customer experience platform that helps businesses manage their customer interactions and drive growth. Our team of SAP CX experts can help you implement and optimize SAP CX solutions to improve your business processes and drive growth.
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SAP CX Services
SAP Customer Experience (SAP CX) helps businesses deliver personalized customer journeys, improve engagement, and drive customer loyalty across sales, commerce, marketing, and service channels. Our SAP CX experts provide implementation, integration, customization, and support services tailored to your business needs.
SAP Commerce Cloud
Create seamless omnichannel shopping experiences with SAP Commerce Cloud. Deliver personalized storefronts, product recommendations, and scalable e-commerce solutions.
SAP CX Custom Development Services
Optimize customer journeys with our specialized SAP CX coding, widget construction, and application extension services.
Commerce Cloud Customization
Build tailor-made store fronts, custom extensions, and custom checkout flows using the SAP Commerce Cloud Spartacus storefront or JSP/JS frameworks.
SAP CX Integration & API Hub
Leverage SAP BTP and SAP Integration Suite to connect CRM, marketing, commerce, and backend ERP systems with custom third-party integrations.
Sales & Service Cloud Extensions
Create bespoke workflows, custom business objects, and automated ticket/lead routing inside SAP Sales Cloud and Service Cloud via SAP Cloud Applications Studio (SDK).
The Salesforce Development Process We Follow To Turn Your Vision into An Amazing Working Solution
1
Conceptualization
Our Salesforce development team collects, reviews, and finalizes the functionalities and project requirements to understand the current business processes and deliver the best possible results.
SAP CX Frequently Asked Questions
Find answers to common questions about SAP CX, storefront customization, CRM configurations, and third-party integrations.
01
What is SAP CX and what applications does it include?
SAP Customer Experience (CX) is an integrated suite of cloud applications (formerly Hybris) including Commerce Cloud, Sales Cloud, Service Cloud, Marketing Cloud, and Customer Data Cloud designed to manage the entire customer lifecycle.
02
Can you customize the storefront in SAP Commerce Cloud?
Yes, we customize SAP Commerce Cloud storefronts using both traditional JSP-based templates and modern headless architectures like Spartacus (Angular-based storefront).
03
What technology is used to extend SAP Sales and Service Cloud?
We use the SAP Cloud Applications Studio SDK to write custom scripts (using ABSL - Advanced Business Scripting Language), define custom objects, and extend standard screens.
04
How does SAP Customer Data Cloud secure user profiles?
Formerly known as Gigya, it handles customer identity and access management (CIAM) by securely storing profiles, managing consents, and offering SSO integration across digital channels.
05
How does SAP CX integrate with SAP S/4HANA?
We integrate SAP CX with backend ERP systems using standard SAP Integration Suite (CPI) packages, exchanging real-time master data for customers, products, pricing, and orders.